Settlement Services

Settlement Services Agencies will help you find the people, information, resources and services you need to make your move to Saskatchewan a success.

Settlement Services Agencies provide:

• Pre-arrival services virtually and by email to eligible participants.

• General information and referrals to settlement services and language training, public services, and resources in the community.
• Individualized one-on-one supports to address specific settlement needs, through a Settlement Advisor. Settlement Advisors can advise you of appropriate services to address your specific needs or challenges, such as: Health and wellness, workplace issues; or housing.

Locations

Regina:

• Regina Immigrant Women
• International Women of Saskatoon

Saskatoon:

• International Women of Saskatoon
• Saskatoon Open Door Society
• Saskatchewan Intercultural Association

Francophone Settlement Services across the province - Assemblée Communautaire Fransaskoise

Estevan - Southeast Newcomer Services

Humboldt - Humboldt Regional Newcomer Centre

Lloydminster - Lloydminster Regional Newcomer Gateway

Moose Jaw - Moose Jaw Newcomer Welcome Centre

North Battleford - Battlefords Immigration Resource Center

Prince Albert - Regional Newcomer Centre

Swift Current - Southwest Newcomer Welcome Centre

Tisdale - Northeast Newcomer Services

Yorkton - East Central Newcomer Welcome Centre

Use Find Programs and Services to Help You Settle in Saskatchewan to locate the Settlement Service Agency closest to you.

These locations also provide services to the smaller towns and communities around them and are open to all newcomers to Saskatchewan.

All Settlement Services are free of charge.

Interpretation

Even if you do not speak English, the Settlement Service Agencies will be able to help you, using an interpreter through Over-the-Phone Interpretation (OPI).

You can also bring a family member or friend to translate for you, when you speak with staff at the Settlement Service Agency.

Settlement Services Agencies cannot help you with immigration documents and processes. For help with any of these, contact Immigration, Refugees and Citizenship Canada (IRCC) or the Saskatchewan Immigrant Nominee Program.

If you do not speak English, the Gateways, Settlement Advisors and language assessors will still be happy to help you, using an over-the-phone interpretation service in your own language.

Over-the-Phone Interpretation (OPI) is a free service that provides language translation when:

• You can't communicate in English;
• Have limited English language skills; or
• Don't feel comfortable communicating in English.

When using the service:

• You will speak in your language to an interpreter on the phone.
• The interpreter will repeat your message in English for the Regional Newcomer Gateway service worker, Settlement Advisor or language assessor.
• Then, the service worker will respond in English and the interpreter will repeat the service worker's message over the phone in your language, and so on.
• Interpretation is available in more than 200 languages.

You can access OPI at Regional Newcomer Gateways, when having a language assessment, or working with a Settlement Advisor.

Once the service worker calls OPI, an interpreter is usually available within one minute. If not, the OPI operator will ask the service worker to wait on the line or call back in a few minutes.

• Calls are not recorded and any information you provide is treated as confidential.
• The service worker may ask for your agreement to share your name, address and contact information (phone and email) with the provincial government which funds these programs.
• The interpreter will not provide opinions, make decisions or ask questions except to clarify information.