Search Upgrade | Mise à niveau de la fonction Recherche

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An upgrade is being conducted April 4 to 7 to improve security, analytics and search performance on this website. The search function will be intermittent during this time. We appreciate your patience during the upgrade.

Une mise à niveau sera effectuée du 4 au 7 avril afin d’améliorer la sécurité, l’analyse des données et les performances de recherche sur ce site Web. La fonction Recherche ne sera pas disponible par moments pendant cette période. Nous vous remercions de votre patience pendant la mise à niveau.

Language

Google Translate Disclaimer

A number of pages on the Government of Saskatchewan's website have been professionally translated in French. These translations are identified by a yellow box in the right or left rail that resembles the link below. The home page for French-language content on this site can be found at:

Renseignements en Français

Where an official translation is not available, Google™ Translate can be used. Google™ Translate is a free online language translation service that can translate text and web pages into different languages. Translations are made available to increase access to Government of Saskatchewan content for populations whose first language is not English.

Software-based translations do not approach the fluency of a native speaker or possess the skill of a professional translator. The translation should not be considered exact, and may include incorrect or offensive language. The Government of Saskatchewan does not warrant the accuracy, reliability or timeliness of any information translated by this system. Some files or items cannot be translated, including graphs, photos and other file formats such as portable document formats (PDFs).

Any person or entities that rely on information obtained from the system does so at his or her own risk. Government of Saskatchewan is not responsible for any damage or issues that may possibly result from using translated website content. If you have any questions about Google™ Translate, please visit: Google™ Translate FAQs.

Resolving Immigration Issues and Complaints

Overview

The Program Compliance Branch works to protect immigrants and foreign workers in Saskatchewan by investigating complaints and resolving issues with the immigration and recruitment process.

They do this by:

  • Handling all complaints related to immigrants, employers, foreign worker recruiters and immigration consultants – where mistreatment under The Immigration Services Act (ISA) has been reported or suspected;
  • licensing foreign worker recruiters and immigration consultants; and
  • providing public education on the rights and responsibilities of foreign nationals, employers, recruiters and consultants under the ISA.

When to File a Complaint

Complete a complaint form if you have been mistreated by:

  • your employer;
  • your immigration consultant or recruiter; or
  • anyone who helped in your immigration process.

Important: If you feel your safety or well-being is threatened, contact the RCMP or your local police service.

Reasons for Investigation

If you file a complaint, it will be investigated if your consultant, recruiter or employer has:

  • Made you pay for your job recruiting costs or for government approvals such as:
  • provided you with invalid or fraudulent documents;
  • threatened to deport you or to cancel your work permit/resident visa;
  • taken and refused to return your personal property (e.g., passport, work permit, birth certificate). 

Your information will be treated as confidential and will not be shared without your consent.

You can file a complaint by:

How Complaints Are Reviewed

The Program Compliance Branch will review the complaints by gathering the following from you and/or those involved:

  • statements;
  • documentation; and
  • any other evidence.

After the reviews, if the Program Compliance Branch decides the complaint is valid, they will try to resolve it under the authorities of The Immigration Services Act. The branch may also refer the case to another agency if needed. If at fault, an employer may lose their right to hire foreign workers, or a recruiter or immigration consultant may lose their licence.

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