Government of Saskatchewan ministries, Crown corporations and organizations are implementing contingency plans to minimize the impacts of postal service disruption.
Les ministères, sociétés d’État et organismes du gouvernement de la Saskatchewan mettent en œuvre des plans d’urgence visant à réduire les répercussions de l’interruption du service des postes.
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Postal service may continue to be impacted by a backlog following a labour disruption at Canada Post.
Government of Saskatchewan ministries, Crown corporations and organizations are implementing contingency plans to minimize the impacts of postal service disruptions.
The easiest way for clients and suppliers to ensure payments are not disrupted is to switch to direct deposit.
The list below outlines measures that government organizations are taking to ensure continued service to residents and businesses during postal disruptions. Despite these measures, processing times may be impacted during this period. We apologize in advance for any inconvenience this may cause.
New or current post-secondary students are encouraged to submit their Canada-Saskatchewan Grant for Services and Equipment for Students with Disabilities application and supporting documents through the Advanced Education Student Portal.
If you do not have an existing Advanced Education Student Portal Account, or you need to submit documents on behalf of the applicant, upload documents online using the Post-Secondary Document Uploader.
For students who are refunding unused service and equipment grant funding (cheque or money order will not be available), please use Interac e-Transfer to return your funding.
This payment option requires the following information:
If you have any questions, please call the Student Service Centre at 1-800-597-8278.
All bail, restitution, and ticket refund cheques will be distributed to the permanent Provincial Court and Court of King’s Bench court offices to be held for pick up.
Information on permanent Provincial Court locations and Court of King's Bench offices can be found on the Courts of Saskatchewan website. Information is also available on alternative ways to file documents with the Court of Appeal.
The Chief Justice of the Court of King’s Bench has also issued a notice on how the Court will be managing document and cheque distribution during the strike.
The Saskatchewan Crop Insurance Corporation (SCIC) is prepared to get important material to producers as the labour dispute at Canada Post will restrict mail service. SCIC will work with customers to determine alternate options for accessing information typically delivered through Canada Post, such as faxing, emailing or delivering to a customer service office for pickup.
Producers also have the option of using direct deposit for receiving program payments. Producers are encouraged to sign-up for direct deposit by accessing the direct payment form and submitting it to SCIC.
Producers who need to send information to SCIC and are concerned about missing deadlines because of the service disruption at Canada Post are encouraged to use AgConnect and/or CropConnect, fax, email or drop off their material at any of the 21 customer service offices across the province.
SCIC is committed to providing timely, reliable and local service and is monitoring the situation closely. If producers have questions about SCIC’s plan to manage mail delivery, they can call 1-888-935-0000 or 1‑866‑270‑8450.
SGI, SaskTel, SaskPower and SaskEnergy invite customers to proactively sign up for electronic accounts to ensure they receive information about their utility bills, driver’s licence renewals and other important communications. Longer than usual wait times for customer service representatives are anticipated in the event of postal service disruptions, so customers are encouraged to visit the respective Crown websites or to call for more information regarding customer service options. Information is also available online regarding options for paying outstanding bills in the event mail-in payments are not possible.
For customer service information, please contact:
The Ministry of Health will accept program applications, documents, or receipts for refund. These may be submitted by email to DPEB@health.gov.sk.ca. In Regina, individuals may also deliver these items to the deposit box located at the TC Douglas Building in Regina or drop items off at the front desk of the TC Douglas Building, located at 3475 Albert Street.
Residents requiring letters to submit to their private insurance providers can submit the request through the Online Saskatchewan Formulary.
For any questions related to Saskatchewan Drug Plan and Extended Benefits, residents can call 1‑800‑667‑7581 or email DPEB@health.gov.sk.ca and someone will get back to you as soon as possible.
Businesses are still required to file and pay taxes in the event of a postal dispute. The due date for returns filed and paid electronically (through Saskatchewan eTax Services or online business services like Telpay or CanAct offered through financial institutions) is the last day of the month following the end of the reporting period. Electronic payment can be made online using SETS (Electronic Funds Transfer) through your personal or business online banking services, or through wire transfer.
The due date for non-electronic filing (e.g. paper filing) of returns and payments is the 20th of the month following the end of the reporting period. For example, the October 2024 return due date for a business filing monthly is:
If the return due date falls on a weekend or statutory holiday, then payment and remittance is due on the next business day.
Tax returns and payments must be received in the Ministry of Finance office by the due date. Returns and payments may be couriered to the Ministry of Finance, at your own expense, to the following address: 4th Floor, 2350 Albert Street in Regina, SK, S4P 4A6. Penalties and interest charges are applied to late and outstanding returns and tax payments. A tax return must be completed for each reporting period, even if there is no tax owing.
To learn more, review the Information Notice IN 2024-02, Filing and Paying Provincial Taxes in the Event of a Postal Disruption
The Ministry of Immigration and Career Training has a plan in place to ensure that GED, Canadian Adult Education Credential (CAEC) and Adult Basic Education (ABE) students and graduates can receive service in the event of a Canada Post labour dispute.
To request a transcript for an Adult 12 program completed after 2000, please complete the online request for transcripts.
For GED, Adult 10, and any Adult 12 ABE programs prior to 2000, transcripts can be requested via email at ged@gov.sk.ca.
To receive your official transcript, you have the following options:
For any questions, please call 306-787-5597 or email ged@gov.sk.ca.
Post-secondary graduates can download their Graduate Retention Program (GRP) certificate from their Advanced Education Student Portal.
Students applying for a GRP certificate through the Student Service Centre may use one of the following options:
You may call the Student Service Centre at 1-800-597-8278 for assistance. To learn more about the GRP and the application process, please visit saskatchewan.ca/grp.
eHealth Saskatchewan issues health cards, as well as birth, death and marriage certificates. Visit eHealthSask.ca for options to minimize delays, including alternatives to sending applications via Canada Post.
Mail delays will impact incoming and outgoing support payments made by cheque, as well as maintenance enforcement applications. For options to minimize delays, including the use of direct deposit, direct withdrawal, and online banking payments, please visit: Registering Child Support Orders with the MEO.
Recipients set up with direct deposit may experience delays in receiving support payments if the payor or their employer makes payments by cheque.
Physicians who typically receive payment by cheque are encouraged to sign up for direct deposit to avoid delays in payment. Direct deposit can be set up by contacting the Ministry of Health Medical Services Branch Physician Inquiries Line at 1-800-605-2965.
The Ministry of Finance will make supplier cheques available for pickup in Regina for anyone unable to register for direct deposit. Suppliers should contact the ministry at 306-787-7450 to make arrangements.
If you are requesting books and materials that your local library is bringing in from another library system, delivery may be delayed due to a possible postal strike.
Please work with your local library system to determine what options may be available to assist you.
Students applying for the Scholarship of Honour may use one of the following options:
You will receive an email when application processing is complete.
You may call the Student Service Centre at 1-800-597-8278 for assistance. To learn more about the Scholarship of Honour and the application process, please visit the Scholarship of Honour webpage.
Most Ministry of Social Services clients receive payments by direct deposit and will continue to receive payments as usual in their bank account. We encourage clients to consider choosing direct deposit to receive benefit payments.
Canada Post has resumed service with a significant backlog of mail, and it will take several weeks to return to normal operations and delivery standards. To ensure there is no delay for clients and caregivers who usually receive benefits by mail, the ministry is continuing with in-person pick-up of benefit cheques at local service centres across the province at this time.
To learn more, visit Social Services Benefits Pick Up Information.
New or current post-secondary students are encouraged to apply for/complete their Saskatchewan Student Aid online through the Advanced Education Student Portal. Supporting documents for the application can be uploaded through the portal.
If you do not have an existing Advanced Education Student Portal Account, or you need to submit documents on behalf of the applicant, upload documents online using the Post-Secondary Document Uploader.
If you prefer to print the application and complete it by hand, you can scan the completed forms and upload them to your Advanced Education Student Portal account or through the Post-Secondary Document Uploader.
Saskatchewan businesses that receive their refunds through direct deposit will not be affected by a postal disruption. Anyone expecting a refund but not set up with direct deposit can contact the Ministry of Finance at 1‑800‑667‑6102 to establish direct deposit, delay the receipt of the refund until after the postal disruption or have it sent to by courier (at the recipient’s expense).
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