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Ready to Rock Out to Rod Stewart? What You Need to Know Before Buying Concert Tickets

Released on March 4, 2022

Today, Saskatchewan residents will be able to buy tickets to Rod Stewart's concert taking place on September 14, 2022, at the Saskatoon Sasktel Centre. Purchases made within 48 hours of the tickets going on sale should be made from a primary seller, such as Ticketmaster or the concert venue. 

"If you are planning to leap on tickets as soon as they become available, make sure you are buying from a primary seller," Financial and Consumer Affairs Authority (FCAA) Consumer Protection Executive Director Denny Huyghebaert said. "Scammers are looking to take advantage of consumers who don't want to miss out on this amazing experience."

Resellers

Resellers are not allowed to sell tickets within the first 48 hours of going on sale to the public. After 48 hours, resellers can advertise and resell tickets. Resellers tend to inflate prices and can even sell tickets on a primary seller's website. However, if you buy directly from a primary seller, you may save on ticket price hikes.

Additionally, if you buy from a resale site within the first 48 hours, tickets might be fake.

Signs that Tickets May Be Fake: 

  • listed for sale without specific seat numbers; and
  • listed in U.S. dollar amounts for a Canadian show.

Protect Yourself - Buy with a Credit Card
If you buy from a resale site and get a fake ticket, it may be easier to get a refund by purchasing tickets with a credit card compared to cash or debit.  Read the terms and conditions on the card to understand what protections are available.

Problem with a Recently Purchased Concert Ticket?
If consumers wish to file a formal complaint about ticket sales, they can contact the Consumer Protection Division toll-free at 1-877-880-5550 or by email at consumerprotection@gov.sk.ca. 

For more information about ticket sales, visit http://fcaa.gov.sk.ca/consumers-investors-pension-plan-members/consumers/consumers-of-goods-and-services/ticket-sales.

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For more information, contact:

Lana Guthrie
Financial and Consumer Affairs Authority
Regina
Phone: 306-787-5567
Email: lana.guthrie2@gov.sk.ca

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