Government of Saskatchewan ministries, Crown corporations and organizations are implementing contingency plans to minimize the impacts of postal service disruption.

Les ministères, sociétés d’État et organismes du gouvernement de la Saskatchewan mettent en œuvre des plans d’urgence (en anglais) visant à réduire les répercussions de l’interruption du service des postes.

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Renseignements en Français

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Consumer Alert – What to Know Before Buying Concert Tickets Online

Released on November 5, 2021

Tickets to Dierks Bentley's concert on January 15, 2022, in Regina go on sale this Friday, November 5.  The Consumer Protection Division of the Financial and Consumer Affairs Authority (FCAA) wants to remind you if you're planning on buying a concert ticket within the first 48 hours of going on sale, make sure you buy from a primary seller such as Ticketmaster or the concert venue. 

Resellers

Resellers are not allowed to sell tickets within the first 48 hours of going on sale to the public. After 48 hours, resellers can advertise and resell tickets. Resellers tend to inflate prices and can even sell tickets on a primary seller's website. However, if you buy directly from a primary seller, you may save on ticket price hikes.

 

Additionally, if you buy from a resale site within the first 48 hours, tickets might be fake.

Signs that Tickets May Be Fake: 

  • listed for sale without specific seat numbers; and,
  • listed in U.S. dollar amounts for a Canadian show.

Protect Yourself - Buy with a Credit Card
If you buy from a resale site and get a fake ticket, it may be easier to get a refund by purchasing tickets with a credit card compared to cash or debit.  Read the terms and conditions on the card to understand what protections are available.

Problem with a Recently Purchased Concert Ticket?
If consumers wish to file a formal complaint about ticket sales, they can contact the Consumer Protection Division toll free at 1-877-880-5550 or by email at consumerprotection@gov.sk.ca.

For more information about ticket sales, visit http://fcaa.gov.sk.ca/consumers-investors-pension-plan-members/consumers/consumers-of-goods-and-services/ticket-sales.

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For more information, contact:

Lana Guthrie
Financial and Consumer Affairs Authority
Regina
Phone: 306-787-5567
Email: lana.guthrie2@gov.sk.ca

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