Postal Service Update | Mise à jour du service postal

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Government of Saskatchewan ministries, Crown corporations and organizations are implementing contingency plans to minimize the impacts of postal service disruption.

Les ministères, sociétés d’État et organismes du gouvernement de la Saskatchewan mettent en œuvre des plans d’urgence visant à réduire les répercussions de l’interruption du service des postes.

Language

Google Translate Disclaimer

A number of pages on the Government of Saskatchewan's website have been professionally translated in French. These translations are identified by a yellow box in the right or left rail that resembles the link below. The home page for French-language content on this site can be found at:

Renseignements en Français

Where an official translation is not available, Google™ Translate can be used. Google™ Translate is a free online language translation service that can translate text and web pages into different languages. Translations are made available to increase access to Government of Saskatchewan content for populations whose first language is not English.

Software-based translations do not approach the fluency of a native speaker or possess the skill of a professional translator. The translation should not be considered exact, and may include incorrect or offensive language. The Government of Saskatchewan does not warrant the accuracy, reliability or timeliness of any information translated by this system. Some files or items cannot be translated, including graphs, photos and other file formats such as portable document formats (PDFs).

Any person or entities that rely on information obtained from the system does so at his or her own risk. Government of Saskatchewan is not responsible for any damage or issues that may possibly result from using translated website content. If you have any questions about Google™ Translate, please visit: Google™ Translate FAQs.

Beginner’s Guide To Warranties

Released on July 3, 2019

The Financial and Consumer Affairs Authority (FCAA) wants to ensure that Saskatchewan consumers understand product warranties when making purchases ordinarily used for personal, family or household purposes.

Statutory warranties

In Saskatchewan, consumer products come with automatic basic warranty coverage known as statutory warranties.  Some examples of what this basic coverage include are:
  • The product is free from liens, that are not expressly disclosed;
  • That the product has all its required parts, fits its description, and is of acceptable quality;
  • The product has no defects;
  • The product and all its parts are durable for a reasonable period of time;
  • If the product normally requires repairs or spare parts, repair facilities will be made available for a reasonable period of time after the sale; and
  • The retailer has the legal right to sell the product.
Express warranties

Express warranties are a verbal or written promise made to a consumer by a retailer about the quality, quantity, condition or performance of a product.

Additional written warranties

Additional warranties are provided by the supplier or purchased by the consumer and typically provide extra warranty coverage over and above the basic statutory warranty.

Retailers are required to remedy the situation if the consumer product fails to meet the statutory, express or additional written warranty provisions.

It is important that consumers keep all receipts and records of their purchases in case something happens to their products.  When exercising warranty rights, retailers will often ask to see documentation of the purchase.

Contact Consumer Protection Division

If you have any problems or questions regarding warranties, contact us toll free at 1-877-880-5550 or by email, consumerprotection@gov.sk.ca. 

For more information on different types of warranties, visit our website at http://fcaa.gov.sk.ca/consumers-investors-pension-plan-members/consumers/consumers-of-goods-and-services/warranties.

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For more information, contact:

Shannon McMillan
Financial and Consumer Affairs Authority
Regina 
Phone: 306-7984-160
Email: shannon.mcmillan@gov.sk.ca

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